With digitization touching every aspect of human life, it is not surprising that retail eCommerce sales are expected to cross a whopping $6542 billion by 2023.
Nowadays, people enjoy new technology and the digital world to the fullest. During the digital era, the businesses which have got the maximum boom are in eCommerce.
If there's one area where chatbots have revolutionized the customer experience, it is eCommerce. This makes sense since chatbots are giving eCommerce businesses the edge they need in today's competitive landscape.
Starting an eCommerce business is exciting that pays off-literally. But boosting conversions is like a never-ending battle because still there are around 68% cart abandonment rates that include both new and returning customers.