Communication

Customers now want businesses to answer their beck and call 24/7, but they don't want to talk to them directly.

Globally, more people are using smartphones now. The use of text-based chatbots is the most significant trend that has been noticed.

To automate communication with website visitors, you need to create a script for the chatbot that accepts appeals.

Vonage is one of the finest VoIP business service providers that connects its users over the telephone by using an internet connection

Nowadays, we no longer have to spend hours on hold to get a hold of someone from the help desk or wait until the next business day to hear back from a company about an issue we have raised.

From making customer service more efficient to streamlining marketing efforts, chatbots are revolutionizing the business arena.

Chatbots are the latest trend in customer support. According to the newest statistics, there was a 67% increase in chatbot use from 2018 to 2020.

As bots continue to play a significant role in consumer satisfaction, the value of AI chatbots accelerates. After all, customised marketing and excellent customer service deliver better results.

The advancements in modern technologies and next-gen tech have enabled businesses to tackle complex tasks faster and with ease. One such advancement is low-code development.

Developing a chatbot is quite enjoyable. It’s a captivating method to add innovation to websites.

There is a lot of room for improvement in business communications. People have been trying to figure out where the improvements might come.

Your website is an excellent tool for you to showcase your business/service in the digital world, but frankly, what is the primary purpose of your website?

Social media and instant messaging have taken off as the dominant form of communication online. Nowadays, web users have higher expectations than ever before about instantaneous engagement.

Push notifications can help businesses to reach out to the targeted users in a more efficient way by delivering them relevant messages.

Customer feedback is important because it is the best way to measure customer satisfaction and create better experience for them.