We use data every day — in different forms — to make informed decisions. It could be through counting your steps on a fitness app or tracking the estimated delivery date of your package.
Nowadays, we no longer have to spend hours on hold to get a hold of someone from the help desk or wait until the next business day to hear back from a company about an issue we have raised.
The best way you can sell effectively is to have as a few repetitive tasks as possible in your sales routine. When you have more free time to actually interact and connect with your customers, the higher the chance you will increase your conversion rate.
As bots continue to play a significant role in consumer satisfaction, the value of AI chatbots accelerates. After all, customised marketing and excellent customer service deliver better results.