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May 15, 2025

SMSCountry Software Review: Features, Pricing, Pros & Cons Explained

SMSCountry is a global SMS gateway provider offering bulk SMS, voice messaging, and API integration services. This review is tailored for businesses, marketers, developers, and organisations seeking a reliable communication platform.

SMSCountry Software Review: Features, Pricing, Pros & Cons Explained

May 15, 2025
SMSCountry Software Review: Features, Pricing, Pros & Cons Explained

SMSCountry is a global SMS gateway provider offering bulk SMS, voice messaging, and API integration services. This review is tailored for businesses, marketers, developers, and organisations seeking a reliable communication platform. You will gain insights into SMSCountry's offerings, pricing structure, user experiences, and how it compares to competitors.


2. What is SMSCountry?


SMSCountry (a product of Telebu Communications) is a bulk SMS service and API provider that delivers SMS and voice messaging services to over 200 countries across 550 networks. The platform caters to various use cases, including:



With a dev-friendly API, SMSCountry integrates easily with your applications, CRMs, and e-commerce platforms like WooCommerce and Microsoft Excel. Your messages get to your receivers 99% of the time, and in 5 seconds.


3. How does SMSCountry ensure messages get to your receivers?


SMSCountry ensures your messages get to your recipients through smart SMS routing. If one route fails, our system instantly switches to the next best available route to guarantee delivery. We also use direct operator routing, which means your messages are sent via direct connections with the best mobile networks in India, the UAE and the U.S., ensuring delivery in 5 seconds or less.


3. What are the key features of SMSCountry?


They are:


  • Bulk SMS & Voice messaging: Send messages to large audiences efficiently.
  • API integration: Powerful REST APIs for smooth integration with your existing systems.
  • Multichannel support: SMS, voice, and WhatsApp messaging capabilities.
  • 2-way SMS: Facilitates interactive communication with recipients.
  • Email-to-SMS: Convert emails into SMS messages for broader reach.
  • Plugins & integrations: with platforms like WooCommerce and Microsoft Excel.
  • Campaign management: Tools for creating, managing, and analysing your SMS campaigns.
  • Real-time reporting: Access to detailed SMS delivery reports and analytics.
  • User-friendly interface: Intuitive dashboard for managing messaging activities.


4. SMSCountry pricing


SMSCountry offers a pay-as-you-use pricing model, allowing users to purchase SMS credits based on their needs.


Sign up on smscountry.com and enjoy free credits to test the platform.


5. Pros and cons of SMSCountry


Pros:


  • Reliable message delivery with global reach.
  • Responsive and helpful customer support.
  • Flexible pricing without long-term commitments.
  • Comprehensive API documentation for developers.
  • User-friendly interface with strong campaign management tools.


Cons:


  • SMSCountry is on the pricey side compared to many other SMS providers.


6. Customer support and reliability


SMSCountry is renowned for providing exceptional customer support in English, Hindi and Arabic via chat, email, and phone assistance, even during holidays. Users frequently commend the support team's responsiveness and dedication to resolving issues promptly.


7. User reviews and testimonials


User feedback highlights SMSCountry's reliability and customer service:


  • "Hands down the best text messaging service for small businesses!"
  • "Value for money, best customer service support."
  • "Top customer support team and works like magic." (G2, Capterra)


Common praises include the platform's ease of use, responsive support, and reliable message delivery.


8. SMSCountry vs. competitors


The table below compares SMSCountry against other competitors.


9. Final verdict


SMSCountry is well-suited for businesses seeking a reliable and cost-effective messaging platform with global reach. Its unique feature set, flexible pricing, and exceptional customer support make it a strong contender in the SMS gateway market. While there are areas for improvement, such as UI enhancements and template validation, the platform's overall performance and user satisfaction are

commendable.


Rating: 4.5 out of 5 stars(Capterra)


10. Frequently Asked Questions


Does SMSCountry offer a free trial?


No, SMSCountry doesn’t have a free trial. However, you get free SMS credits to test the platform when you sign up. You'll also get a dedicated account manager who’ll be at your beck and call whenever you need help.


Is there a free version of SMSCountry?


No, SMSCountry does not offer a free version; services are based on a flexible pay-as-you-use model, with no hidden fees.


What support options are available?


SMSCountry offers chat, email, and phone support, along with a comprehensive knowledge base and FAQs.


Does SMSCountry provide API access?


SMSCountry offers lightning-fast REST APIs for seamless integration with various applications and platforms.


Who are the typical users of SMSCountry?


SMSCountry caters to freelancers, small to large enterprises, public administrations, organisations like schools, churches and NGOs, and various industries requiring bulk messaging services. Schedule a demo to see how it can work for you.


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